Privacy Policy

Last Updated: 24 December 2025

WooHoo VIP ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with UK GDPR and Data Protection Act 2018.

Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and delivery address
Payment information (processed securely through our payment provider)
Order history and preferences
Communications with our customer service team

How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your orders and account
Provide customer support
Send marketing communications (with your consent)
Improve our products and services
Comply with legal obligations

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

Cookies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@woohoovip.com.

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